Shipping & Delivery
The prices mentioned on the product pages include the statutory value-added tax and other price components. Shipping costs also include the statutory VAT.
Delivery Times for Ordering Multiple Items
If you order multiple items from us as part of an order, for which different delivery times apply, we will ship the goods in one consignment unless otherwise agreed with you. In this case, the delivery time applicable to the item in your order with the longest delivery time shall apply to the entire shipment.
Information on Calculation of Delivery Time
The deadline for delivery begins on the day following the payment order being issued to the transferring bank, or in the case of other payment methods, on the day following the conclusion of the contract, and ends with the expiry of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday, or a nationally recognized public holiday at the place of delivery, the next working day shall take the place of such a day.
In addition to the prices stated, we charge for delivery:
Shipping within Germany - with DHL and Deutsche Post
Standard Letter Delivery
Flat rate shipping fee of 1.60 euros with Deutsche Post.
Parcel Delivery
Flat rate shipping fee of 2.80 euros.
DHL Package Delivery
Flat rate shipping fee of 4.10 euros.
Due to its size, the design paper can only be shipped as a package.
Delivery to parcel stations is possible.
Free Shipping
For orders with a value of 50.00 euros or more, we offer free shipping within Germany using DHL.
Virtual Products:
When booking one of our workshop offers, no shipping costs apply as there is no product delivery involved.
The shipping costs will be clearly indicated to you in the shopping cart system and on the order page.
Shipping to the EU - Shipping with DHL International parcel post
Shipments up to 1 kg or smaller than 25 cm x 35.3 cm x 10 cm.
Flat shipping rate of €4.32.
DHL international
Shipments heavier than 1 kg or larger than 25 cm x 35.3 cm x 10 cm.
Flat shipping rate of €13.
Free shipping
We offer free shipping on orders over €150.00 (including 19% VAT).
The shipping costs are clearly indicated in the shopping cart system and on the order page.
Information on delivery times
The additional maximum duration for shipping within the EU is 4 days.
This must be added to the delivery time specified for the respective item.
Worldwide shipping - Shipping with DHL
International parcel post
Shipments up to 1 kg or smaller than 25 cm x 35.3 cm x 10 cm.
Flat shipping rate of 5.34 euros.
DHL international
Shipments heavier than 1 kg or larger than 25 cm x 35.3 cm x 10 cm.
Flat-rate shipping costs for Switzerland: €17.35.
Flat-rate shipping costs worldwide (except Switzerland): €40.00.Free shipping
For orders over €150.00 (including 19% VAT), we offer free shipping.
The shipping costs are clearly indicated in the shopping cart system and on the order page.
Please note: For deliveries to non-EU countries, fees, taxes, and customs duties may apply that are not included in the total price displayed. These possible fees, import sales taxes, and customs duties are entirely the responsibility of the buyer and are not included in our shipping costs.
Information about delivery times
The additional maximum delivery time for shipments worldwide is 4 days. This must be added to the delivery time specified for the respective item.
Alternative for our customers in Switzerland:
Delivery via meinEinkauf.ch.
You pay the shipping costs to Germany and all customs formalities, and meinEinkauf.ch takes care of the delivery for a small fee. You will receive your order quickly, fully cleared through customs and at a low cost.
All information about the ordering process, costs and which products are excluded from delivery can be found at meinEinkauf.ch.
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